Terms of service
Last updated: November 12, 2026
These Terms of Service ("Terms") govern your use of www.25southboutiques.com (the "Site") and any purchase you make from 25 South Boutiques ("25 South," "we," "us," or "our"), 25 S State St, Newtown, PA 18940. By using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.
1. Eligibility
You must be at least 18 years old, or the age of majority where you live, to make a purchase or create an account. If you are under 18, you may use the Site only with the involvement of a parent or guardian.
2. Orders, Pricing, and Availability
- All prices are in U.S. dollars. Prices, products, and promotions may change at any time without notice.
- Your order is an offer to buy. We accept it when we ship the item. We may refuse, limit, or cancel any order, including orders that appear fraudulent or are placed by resellers, and orders affected by an error in pricing, description, or availability. If we cancel an order after you have been charged, we will refund the charge.
- Many items are available in limited quantities, and an item in your cart is not reserved until checkout is complete.
- We try to show colors and details accurately, but your screen may not exactly match the actual product. Sizing information, including brand size charts, is provided as a guide only.
- Online discount codes are for online use only. All discount and promotional codes, including codes sent by email or text message, are valid only for purchases at www.25southboutiques.com and cannot be redeemed in our stores.
- Promotional codes are subject to their stated terms, cannot be combined unless stated, have no cash value, and may be changed or withdrawn at any time.
3. Payment
Payment is processed securely through Shopify and its payment partners. You agree to provide current, complete, and accurate billing and contact information. Applicable sales tax is added at checkout.
4. Shipping
We ship only to addresses in the United States. Delivery estimates are not guaranteed. Risk of loss passes to you when your order is delivered to the carrier. See our Shipping Policy for details.
5. Returns and Exchanges
All returns are for store credit only. No refunds. Eligible items may be returned within 7 days of delivery (online orders) or purchase (in store) for Boutique Store Credit, which does not expire. Items marked final sale cannot be returned or exchanged, including sale or discounted merchandise and the other categories listed in our return policies. If we cancel an order or cannot ship it, we will refund your original payment method.
Full details are in our Refund Policy, our Online Orders & Returns page, and our In-Store Returns page.
6. Accounts
You are responsible for keeping your account login secure and for activity under your account. Please notify us promptly of any unauthorized use. We may suspend or close accounts that violate these Terms.
7. Email and Text Messages
If you sign up for our emails or text messages, you agree to receive marketing messages from us. You can unsubscribe from emails at any time using the link in any email. Our text-message program is governed by the Mobile Terms of Service in Section 20 below. Discounts sent by email or text message are valid online only and cannot be used in our stores. Consent to receive messages is not a condition of purchase.
8. Privacy
Our Privacy Policy explains how we collect, use, and share your personal information and the choices you have.
9. Reviews and Other Submissions
If you submit a product review, photo, comment, or other content, you confirm that it is your own, is truthful, and does not violate anyone's rights. You give us a non-exclusive, royalty-free, perpetual license to use, reproduce, display, and distribute it in connection with our business. We may moderate or remove content at our discretion, but we will not suppress reviews because they are negative. Do not include personal information about others in your submissions.
10. Intellectual Property
The Site and its content, including text, photos, graphics, and logos, belong to 25 South or our licensors and are protected by law. Brand names and trademarks of the designers we carry belong to their respective owners. You may not copy, reproduce, or use Site content for commercial purposes without our written permission.
11. Prohibited Uses
You agree not to: use the Site for any unlawful purpose; submit false information or impersonate anyone; interfere with the Site's security or operation; upload viruses or malicious code; use bots, scrapers, or other automated means to access the Site or buy products (including to purchase for resale); or harass, abuse, or harm others. We may suspend or end your access for violating these Terms.
12. Third-Party Links and Services
The Site may link to or use services provided by third parties (for example, payment, shipping, and social media). We are not responsible for third-party websites or services, and their own terms and privacy policies apply.
13. Disclaimer of Warranties
To the fullest extent permitted by law, the Site and its content are provided "as is" and "as available." Except as stated in these Terms or required by law, we make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, and we do not guarantee that the Site will be uninterrupted or error-free. Products may be covered by the manufacturer's own warranty. Nothing in these Terms limits any rights you have under applicable consumer protection law.
14. Limitation of Liability
To the fullest extent permitted by law, 25 South and its owners, employees, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of the Site or products purchased from us. Our total liability for any claim relating to the Site or a purchase will not exceed the amount you paid for the product that gave rise to the claim. Some states do not allow these limits, so they may not apply to you.
15. Indemnification
You agree to indemnify and hold harmless 25 South and its owners, employees, and service providers from claims, losses, and reasonable attorneys' fees arising from your violation of these Terms or of any law or the rights of a third party.
16. Governing Law and Disputes
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-law rules. If you have a concern, please contact us first; most issues can be resolved quickly. If we cannot resolve a dispute informally within 30 days, it will be brought exclusively in the state or federal courts located in Bucks County, Pennsylvania, and you and we consent to their jurisdiction. Either party may bring an eligible claim in small claims court.
17. Changes to These Terms
We may update these Terms from time to time by posting the revised version on this page and updating the "Last updated" date. Changes apply to orders placed and use of the Site after they are posted.
18. General
If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce any provision is not a waiver. These Terms, together with the policies referenced in them, are the entire agreement between you and us regarding the Site and replace any earlier versions.
19. Contact Us
25 South Boutiques
25 S State St, Newtown, PA 18940
Email: hello@25southboutiques.com
Online: www.25southboutiques.com/pages/contact-us
20. Mobile Terms of Service
The 25 South mobile message service (the "SMS Service") is operated by 25 South Boutiques. Your use of the SMS Service constitutes your agreement to these Mobile Terms. We may modify or cancel the SMS Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time, and your continued use of the SMS Service after the effective date of any changes constitutes your acceptance of them.
By consenting to 25 South's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of 25 South through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
SMS discounts are valid online only. Discount codes and offers sent by text message can be redeemed only on purchases at www.25southboutiques.com and are not valid in our stores. They are subject to the terms of the offer and to our Terms of Service.
You do not have to sign up for this program in order to make any purchase, and your consent is not a condition of any purchase with 25 South. Your participation is completely voluntary.
We do not charge for the SMS Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details.
Opting out: You may opt out at any time. Text the single keyword STOP to +1 (844) 950-2960 or click the unsubscribe link (where available) in any text message. You will receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device unless initiated by you. If you have subscribed to other 25 South mobile message programs, you will need to opt out of those separately, except where applicable law requires otherwise.
Help: Text HELP to +1 (844) 950-2960 or email hello@25southboutiques.com.
We may change any short code or telephone number we use to operate the SMS Service and will notify you of these changes. Messages, including STOP or HELP requests, sent to a short code or telephone number we have changed may not be received, and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the SMS Service are not liable for delayed or undelivered messages. You agree to provide a valid mobile number. If you get a new mobile number, you will need to sign up for the program again with your new number.
To the extent permitted by applicable law, we will not be liable for failed, delayed, or misdirected delivery of any information sent through the SMS Service, any errors in such information, or any action you may or may not take in reliance on the information or the SMS Service.
We respect your right to privacy. To see how we collect and use your personal information, including information collected through the SMS Service, please see our Privacy Policy.